Privacy Policy
Grid Compass Energy Advisory ("Grid Compass," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide through our website (grid-compass.com), our online quiz, and our communications.
Information We Collect
When you use our quiz or request information, we may collect:
- Contact details — first and last name, email address, mobile phone number, and ZIP/postal code.
- Property and energy profile — homeownership status, utility provider, monthly electric bill range, roof age/type, shading, outage concerns, battery interest, and similar quiz responses.
- Technical data — basic information your browser provides (e.g., device/browser type) for security and site performance.
How We Use Your Information
- To prepare and deliver your personalized Energy Stability Report.
- To contact you, with your consent, about your report and relevant solar and battery options.
- To connect qualified homeowners with our authorized solar partner (Sunrun) where appropriate.
- To operate, improve, and secure our website and services.
SMS / Text Messaging Terms
By providing your mobile number and checking the consent box on our quiz, you agree to receive recurring informational and marketing text messages (SMS/MMS) from Grid Compass and its authorized energy advisors regarding your Energy Stability Report and solar/battery options, including messages sent using automated technology.
- Message frequency varies.
- Message and data rates may apply.
- To stop receiving messages, reply STOP at any time. For help, reply HELP or contact us at the email below.
- Consent to receive text messages is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with any third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in information is used solely by Grid Compass and its service providers to deliver the messages you requested.
How We Share Information
We share information only as needed to provide our services — for example, with service providers who help us operate the site and send communications, and with our authorized solar partner when you ask to be connected for a quote. We do not sell your personal information. As stated above, your mobile opt-in data is never shared with third parties for their marketing.
Data Retention & Security
We retain your information for as long as needed to provide our services and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it.
Your Choices
- Opt out of texts anytime by replying STOP.
- Unsubscribe from emails using the link in any email.
- Request access to or deletion of your information by contacting us below.
Children's Privacy
Our services are intended for adults (18+) and are not directed to children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.
Contact Us
Grid Compass Energy Advisory
529 Westport Dr, Longwood, FL 32750
Phone: (321) 343-4742
Email: info@grid-compass.com